(4.3 / 5)4+ Ratings

Pure Indulgence Reviews

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Overall Rating

4.3

4 Reviews

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About Pure Indulgence

Pure Indulgence is a high-quality beauty therapy salon experience founded in 1990. It is an Australian-owned company that specializes in skin care and beauty services, including facials, massage, pedicures, and waxing. The company operates multiple salons, with one location at Indooroopilly Shoppingtown in Queensland, Australia.

Payment Options Available

Credit/Debit Cards

PayPal

Pure Indulgence Pros & Cons

Pros:

Skilled and Knowledgeable Staff: The beauticians at Pure Indulgence are described as skilled, knowledgeable, and friendly.
Wide Range of Products: They offer a variety of dermalogica, Yuva, and medik8 products for sale, with staff available to provide advice on the best products for your skin.
Affordable Treatments: Prices are moderate but considered fair, with options to buy series of treatments at a discounted rate.
Gift Vouchers Available: They offer gift vouchers, making it an excellent option for gifting beauty treatments to loved ones.
Convenient Payment Options: Customers can shop now and pay later with Zip or Afterpay.

Cons:

Limited Reviews: The Chermside location has only one review on Yelp, which could indicate a lack of customer feedback.
Location-Specific Services: While the Chermside location is well-reviewed, other locations like Robina North and Garden City have mixed reviews and varying numbers of reviews.

Additional Information:

Multiple Locations: Pure Indulgence has multiple locations, including Chermside, Indooroopilly, and Robina North.
Relaxing Environment: Customers often mention a relaxing experience during their treatments, with some locations offering complimentary head massages.

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Pure Indulgence Customer Reviews (4)

Dögg Guðmundsdóttir

Verified Buyer

Jan 12, 2025

Chandler Pichette

Verified Buyer

Jan 12, 2025

Detra Flynn

Verified Buyer

Jan 12, 2025

Lena Gersten

Verified Buyer

Jan 9, 2025

Pure Indulgence Customer’s Q&A

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Pure Indulgence Features and Benefits

Key Features and Benefits of Pure Indulgence:

High-Quality Beauty Therapy:
- Expert Therapists: Trained to a significantly higher standard than most beauty salons in Australia.
- Family-Owned: Operates in 12 salon locations across South East Queensland, employing over 150 team members.
Client-Centric Approach:
- Client Care: Emphasizes client care as paramount, ensuring exceptional treatment standards for every client.
- Personalized Treatments: Each facial treatment is tailored to suit individual skin needs, with a skin analysis and personalized skincare routine recommended.
Relaxing Environment:
- Tranquil Atmosphere: Soft lit atmosphere, calming music, and the pleasant aroma of essential oils create a haven of tranquility.
- Stress Relief: Designed to melt away stress and worries, ensuring a relaxing experience for clients.
Advanced Treatments:
- Massage Packages: Offers various massage packages, including the Relaxing Body Massage, Total Body Indulgence, and Pure Indulgence Signature Massage.
- Facial Treatments: Provides a range of facial treatments, including the Spa Radiance Facial, Spa Delight Facial, and Pure Indulgence Signature Facial, all using industry-renowned brands like Dermalogica and Yuva Skin Care.
- Advanced Skin Care: Includes dermaplaning, skin needling, and LED light therapy to address various skin conditions.
Product Range:
- Special Cleansing Gel: Offers a special cleansing gel that washes away impurities without stripping or drying the skin, using calming agents to soothe and purify the skin.
Booking and Vouchers:
- Online Booking: Easy online booking system available for clients to book treatments.
- Gift Vouchers: Redeemable at any of the 11 salon locations, transferable, and valid for 3 years.

These features and benefits highlight Pure Indulgence's commitment to providing high-quality, personalized beauty therapy services in a relaxing and expertly managed environment.

Pure Indulgence Pricing

Pure Indulgence offers a variety of treatments and packages with the following prices:

Facials:
- Spa Radiance Facial: $79.00 (30 mins)
- Spa Delight Facial: $129.00 (60 mins)
- Pure Indulgence Signature Facial: $149.00 (70 mins)
- Proskin 30 Facial: $89.00 (30 mins)
- Proskin 60 Facial: $135.00 (60 mins)
- Pro Clear Facial: $145.00 (60 mins)
- Pro Bright Facial: $145.00 (60 mins)
- Pro Calm Facial: $145.00 (60 mins)
Massages:
- Relaxing Body Massage:
  - 30 mins: $79.00
  - 40 mins: $89.00
  - 60 mins: $109.00
- Total Body Indulgence: 60 mins: $119.00
- Pure Indulgence Signature Massage: 80 mins: $159.00
- Sweet Sensation: 60 mins: $139.00 (includes Spa Radiance Facial and 30 minute Relaxing Back Massage)
Pedicures:
- Express Manicure: 30 mins: $49.00
- File and Gel Polish: 30 mins: $45.00
- Signature Pedicure: 50 mins: $79.00
- Luxury Pedicure: 60 mins: $89.00
Other Treatments:
- IPL Rejuvenation Full Face: $239.00
- Pure Pamper Package: 130 mins: $245.00 (includes Pure Indulgence Signature Facial and 60 minute Relaxing Body Massage)
- Nano Fractional RF Full Face: $449.00

For more detailed pricing and packages, visit pureindulgence.com.au.

Payment Method

Pure Indulgence accepts the following payment methods:

In Salon: Visa, Mastercard, American Express, EFTPOS, Shopping Centre Gift Cards, and Cash.
Online Store: Visa, Mastercard, American Express, PayPal, and Zip Pay.

Pure Indulgence FAQs

Pure Indulgence Return Policy?

Pure Indulgence Return Policy:

Refunds: Refunds are only given within 14 days of purchase with proof of purchase under the guidelines set by the Office of Fair Trade.
Refund Arrangements: Refund arrangements must be made through the salon of purchase. Any refunds exceeding $150 will be processed through head office within 7 days of authorization.
Online Purchases: For online purchases, refunds will be issued in the same manner of payment originally used for purchase within 7 to 14 business days of receiving the return. If the return is not due to their error, they will deduct shopping costs from the refund.
Gift Vouchers: Gift vouchers are non-refundable.
Faulty Stock: Refunds are given if the stock is faulty or if a reaction to skincare prescription occurs.

Pure Indulgence Alternatives

Based on the provided information, here are some alternatives to Pure Indulgence:

California Floral Co. - Offers fresh flower delivery in the Los Angeles area.
Effusive Flowers - Provides artistically crafted floral arrangements for the greater Los Angeles area.
Hamguys - Specializes in pre-cooked spiral sliced honey glazed hams and turkey breasts for holiday meals.
Labotanicals - A luxury flower shop serving Los Angeles, Santa Monica, Beverly Hills, and West LA.
Rita Flora - Features the delivery of fresh arrangements, plants, and gift baskets.
Westwood Flower Garden - Delivers fresh arrangements, plants, and gift baskets.
Sugarpaper - A stationery shop offering custom designs.
Skye Cosmetic Clinic - A Brisbane clinic offering medical expertise and beauty treatments.
Soap and Sugar Medispa - Provides professional skin treatments in a warm and friendly atmosphere.
Kmkaesthetics - Offers cosmetic treatments including anti-wrinkle and dermal filler.

These sites offer a variety of services ranging from floral arrangements to cosmetic treatments, making them suitable alternatives to Pure Indulgence.

How To Open A Pure Indulgence Account?

To open an account with Pure Indulgence, you can follow these steps:

Visit the Website: Go to the Pure Indulgence website at pureindulgence.com.au.
Book a Treatment: You can book a treatment online by selecting the salon and clicking the "BOOK ONLINE" button.
Create an Account: While booking, you may be prompted to create an account if you don't already have one. If not, you can create one by providing the necessary information.
Register for Services: If you're new to the salon, arrive 10 minutes prior to your appointment to register and relax.

However, if you are referring to opening a Zip account to shop at Pure Indulgence, you can follow these steps:

Apply for a Zip Account: Apply for a Zip account in minutes through the Zip app or website.
Shop at Pure Indulgence: Once you have a Zip account, you can shop at Pure Indulgence online and pay with a Single-Use Card in the app or select Zip at checkout.

For more detailed information on creating a Zip account, you can visit the Zip website.